Checkout Redesign for Multi-Brand Retailer
Reimagined the omnichannel checkout experience across web and retail POS, delivering speed, clarity, and revenue lift through AI-led personalization.
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Reimagined the omnichannel checkout experience across web and retail POS, delivering speed, clarity, and revenue lift through AI-led personalization.
An AI assistant that helps musicians uncover the gear, signal chains, and production techniques behind the sounds they love.
Real product: AI-assisted release planning, campaign generation, and audience insights.
Standardized prioritization and planning in Jira Product Discovery, turning quarterly wishlists into a continuous partnership between product, business, and technology.
Designed and shipped a 6-month ChatGPT Enterprise pilot for Guitar Center's contact center, proving a $2.7M annualized impact.
Scaled ChatGPT Enterprise from a focused pilot to hundreds of HQ users, launched ChatGPT Champions, and set the foundation for an AI COE.